At GPLTemplify.in, we aim to provide high-quality GPL WordPress Themes, Plugins, Template Kits, and Digital Products at affordable prices.
Because our products are digital and instantly downloadable, our refund terms are slightly different from physical goods.

Please read this refund policy carefully before making a purchase.

✅ Digital Products – No Refund After Download

Due to the nature of digital downloads, once a product has been downloaded from your account or via email link, we cannot issue a refund.

This is a standard policy followed by all digital product marketplaces.

✅ Refunds Are Granted Only in These Situations

You are eligible for a refund before the product is downloaded OR if one of the following conditions applies:

✅ 1. File is Missing or Corrupt

If the file you received is damaged or not opening, we will first provide a working replacement file.
If we cannot fix it, a full refund will be issued.

✅ 2. Product Not Delivered

If you made a payment but did not receive:

  • Download link
  • Email confirmation
  • Access to the product

We will verify the payment and provide a refund if delivery fails.

✅ 3. Duplicate Purchase

If you accidentally purchased the same product twice, we will refund the duplicate order.

❌ Non-Refundable Situations

Refunds will NOT be provided in the following cases:

  • You changed your mind after purchase
  • You do not want the product anymore
  • You purchased the wrong product
  • The product is not compatible with your specific setup
  • The item did not meet expectations (functionality, design, etc.)
  • You request a refund after downloading the file
  • You are unable to install or configure the product (support is provided, but this is not a refund reason)
  • GPL license misconceptions (GPL allows redistribution; refunds cannot be claimed on this ground)

✅ Product Support

We provide support for:

  • Download issues
  • File errors
  • Version updates
  • Re-uploading missing items

However, we do not provide support for product customization or installation, as GPL files come without developer support.

✅ How to Request a Refund

To request a refund (only if eligible), send us the following details:

  • Your Order ID
  • Registered Email Address
  • Product Name
  • Reason for refund
  • Screenshot or proof (if needed)

📧 Email: support@gpltemplify.in
📌 Subject Line: Refund Request – Order #12345

Our team will review your request and respond within 24–48 hours.

✅ Chargebacks & Disputes

If you initiate an unjustified chargeback:

  • Your account may be permanently banned
  • Future purchases will be restricted
  • Legal or platform actions may apply

Please contact us before opening any dispute — we are here to help.

✅ Policy Updates

GPLTemplify.in reserves the right to update this refund policy at any time.
Latest update: 2025